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Tivoli® Application Dependency
Discovery Manager/Tivoli Business
Service Manager Integration Solution
Including a Virtual Center and a Monitored Custom Application
Example
Guide Version 2.0
Phil Riedel
Tivoli Service Availability and Performance Management Integration Center of Competency
© Copyright International Business Machines Corporation 2011 and 2012.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.
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Résumé du contenu

Page 1 - Guide Version 2.0

Tivoli® Application Dependency Discovery Manager/Tivoli Business Service Manager Integration Solution Including a Virtual Center and a Monitore

Page 2 - CONTENTS

4.1 TADDM 7.2.1 streaming deployment The TADDM streaming environment offers several key advantages over previous single system or enterprise sync-mo

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11 Figure 2 TADDM Servers Summary The TADDM Servers Summary page can be seen by clicking Analytics then clicking TADDM Servers Summary. This

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4.2 Discovery Library Toolkit (if003) With interim fix IF003, the TBSM toolkit can now load data directly from the TADDM database using a JDBC conn

Page 5 - LIST OF FIGURES

13 5 Configuring the DLT for a JDBC connection Do the following process to configure TBSM DLT for a JDBC connection with TADDM. Transfer the

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./taddmdirect.sh -enable -t DB2 -h obiwan.xyz.raleigh.ibm.com -d taddm -p 50000 -s db2inst1 Parameter descriptions: -t database type DB2 or ORACLE

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15 6 Virtual center integration 6.1 TADDM discovery of virtual centers If you want to use TADDM to discover virtual centers (VC), this secti

Page 8 - 4 What this guide includes

Figure 4 TADDM Virtual Center Topology Figure 5 TBSM Virtual Center Service Viewer

Page 9 - With JDBC from TADDM

17 In version 1.0 of this guide you had to perform steps to enable the virtual center sensor. In TADDM 7.2.1 you only have to run a level 2 or

Page 10 - +Monitoring+Scope+Sensor

included for new installations post IF003. Below is an SCR view for Virtual Center on the TBSM Tivoli Integrated Portal. Figure 8 TBSM Service Comp

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19 7 Defining business services In version 1.0 of this guide the best practice was to use TBSM for defining business services. Using this meth

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CONTENTS List of figures ... v 1 In

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7.1 Adding a TBSM created business service to TADDM Use the following procedure to add TBSM created business services to your configuration manageme

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21 8 Creating a business service dashboard This section shows the steps you do to create the dashboard shown in figure 9. This includes the

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8.1.1 Creating a Custom Server Template (CST) A custom server template contains descriptive criteria that are used to assign unknown server processe

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23 When defining custom server templates, you can also capture key configuration files that are used by the application. In this example you col

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8.1.2 Running a discovery to collect your CST objects Run a discovery selecting the hosts where your custom servers are located. Click Run Discov

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25 8.1.3 Grouping Composer You can now create a grouping composer object using your custom server template CIs. 1. On the Data Management P

Page 19 - + Event Correlations

Figure 16 Grouping Composer General Information 6. Click the Rules tab. Complete the following information: Rule Name: StafNetwork (any name c

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27 Figure 17 Grouping Composer Rules for STAF Important: The purpose of the check box on the Rules page is for your grouping composer objects

Page 21 - 8.1 TADDM Configuration

Figure 18 StafNetwork rule-based content 8.1.4 Grouping composer hierarchical example The following example is not part of the setup for STAF

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29 Figure 19 Grouping Composer for Hierarchy 2. On the Content page, click Groups > Business Application 3. Under the Available list, sel

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iii 8.2.1 Editing the rules file for custom applications ... 32 8.2.2 Running the DLT ...

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Figure 20 Creating a Business Service containing Business Applications The previous steps explained how to create a hierarchical structure using the

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31 8.1.5 Kickoff a Level 2 or Level 3 Discovery Figure 23 Hierarchy Topology in TADDM Avoid these characters in TADDM Group Names TAD

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8.2 TBSM Configuration This section includes the TBSM configuration steps required to complete this solution. 8.2.1 Editing the rules file for cus

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33 8.2.2 Running the DLT Run the TBSM DLT to transfer TADDM objects including the “ StafCST” custom server template and the business applicatio

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8.2.5 Adding a Data Fetcher Figure 26 Data Fetcher Query for Application STAFfetcher SQL Query is set as follows: Select cntdepends as ct,‟staf‟ as

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35 8.2.6 Data fetcher view results for staf custom server Figure 27 View Query Results 8.2.7 Create a template to be used by the Dashboard Se

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Incoming status rule shown above must be added. Take the defaults on the first page and click OK. Figure 29 Incoming status rule selector Take the

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37 Figure 30 Incoming status rule 8.2.8 Create a service which uses this template When creating the portlets in the next session you need a

Page 32 - 8.2 TBSM Configuration

Figure 31 TestSub uses the STAFRule Template

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39 Figure 32 Set scrid filter for incoming status rule The TestSub service contains the template created in Figure 28 Create a Template. It th

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11.2 Create a new Situation ... 71 11.3 Add the process command to identity

Page 35 - Figure 28 Create a Template

Set the service name to TestParent (this is the parent service) and set its dependent to the “TestSub” (the child service created above). Then save t

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41 8.3 Portlet Creation Step by Step Now that all pre-requisite pieces are in place. It is time to create the dashboard for the STAF service. T

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8.3.1 Create a new page From Settings > Page Management click New Page. Figure 36 Create a new custom page 8.3.2 Set portlet type to Service

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43 Figure 38 View of new portlet

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8.3.3 Save the page with name “staf-status” Figure 39 Saving the new portlet page When you create a new page, assign the operator roles and access

Page 40 - TestSub

45 8.3.4 Edit the defaults for your new Service Tree Figure 40 Defaults Edit You need to edit the defaults (and/or preferences) to this p

Page 41 - Figure 10 Sample dashboard

8.3.5 Set starting instance to Business Application (STAF) Figure 41 Set STAF as the starting instance StafCST is the functional group name set in

Page 42 - 8.3.1 Create a new page

47 8.3.7 Edit Page to add additional portlets Figure 43 Re-edit the page to create additional portlets 8.3.8 Perform a vertical split Figu

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8.3.9 Choose AEL Portlet Figure 45 Choose a portlet type For the upper right portlet, select “Active Event List (AEL)” portlet, here you display t

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49 8.3.10 Split both portlets Horizontally To complete the sample dashboard you need to split the both existing portlets horizontally now. Clic

Page 45 - Preferences versus Defaults

v LIST OF FIGURES Figure 1: TADDM 7.2.1 Streaming configuration with TBSM ... 9 Figure 2

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8.3.11 Save the new page again

Page 47 - Figure 44 Vertical split

51 8.3.12 Set context default preferences for lower right to the StafCST imported service Figure 47 Service Viewer for StafCST

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8.3.13 Select viewer type to “Basic Relationships” This selection combined with the override settings of 1 up and 3 down displays a tree view for St

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53 8.3.15 Lower Left portlet viewer type set to “Relationships” As this portlet is used to display an indicator or widget, it is not important

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8.3.16 Remove all wires For this dashboard you want to remove all “default” wires. While editing the page select “show wires”. Uncheck all the check

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55 From the service tree portlet click and drag the NodeClickedOn text hightlighted below and drag this to the AEL portlet on the right. Click “

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“New” displays the view shown below: Figure 55 Defining a new service viewer using indicators

Page 53 - Terminology

57 Click the desired indicator and click again in the portlet page to add it. Click on the view in the background which highlights it (shown in

Page 54 - 8.3.16 Remove all wires

Figure 58 Enter the visual representation for this indicator Figure 59 The indicator now contains count of STAF servers and the range (20)

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59 If your image does not yet appear as shown above, and to set the name of the indicator it is necessary to edit the inspector panels. Clic

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Figure 34 TBSM tree view of the dashboard service ... 40 Figure 35 Widget portion

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Figure 60 Set displayName to “StafServers”

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61 The lower left portlet should now appear as shown below: Figure 61 Complete widget dashboard In the example shown above we altered the cou

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8.3.19 Selecting your indicator/widget type Figure 62 Widgets which support bi-directional negative status The widgets above allow you to assign n

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63 9 Changing the State GIF Images Throughout this solution guide the service tree state GIF images have not been the defaults. As shown here:

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Figure 65 Select Template name and Edit Policy

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65 Figure 66 Edit Policy for gif’s As highlighted above the EmoticonBigSmile.gif and EmoticonCrying.gif are being used for events with rawValue

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10 Time Window Analyzer for STAF TBSM Time Window Analyzer provides real time aggregate metrics for any KPI added to the TBSM metric history databas

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67 Display the template used to gather the metric. Figure 68 Record Template Name and Rule Name From the TBSM data server change directory to

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Figure 69 Time Window Analyzer for STAF services count (ct)

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69 11 Tivoli Monitoring configuration (for STAF) Integrating monitoring events between IBM Tivoli Monitoring and TBSM. There are three steps

Page 67

vii Figure 71 From the enterprise portal add a situation ... 70 Figure 72 Set

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11.1 Create a situation event for STAF The following steps are performed on the Tivoli Enterprise Portal Server (TEPS). Right click on your Enterpr

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71 11.2 Create a new Situation Click on new situation icon, and enter what is shown in the following images. Figure 72 Set the situation name

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11.3 Add the process command to identity the STAF process Figure 73 Set Process command as shown The check for missing process command identifies S

Page 71 - 11.2 Create a new Situation

73 11.4 Assign the situation to the systems where STAF runs Figure 74 Assign to ALL_UNIX For this solution STAF is assumed to be running onl

Page 72

11.5 Set situation severity and target probe Figure 75 Set the EIF alert receiver

Page 73 - Figure 74 Assign to ALL_UNIX

75 12 TADDM: Cleaning up dormant components Figure 76 Dormant Component Filter From the TADDM data management portal inventory summary

Page 74

13 Summary Use TADDM to create and manage your business applications and services using the grouping composer. These groups are populated automatic

Page 75 - Be Aware

77 14.2 Appendix B. Information centers Products Information center TBSM data server, TBSM discovery library toolkit, Tivoli EIF Probe, Tiv

Page 76 - 14 Appendix

15 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features di

Page 77 - 14.3 Appendix C. Acronyms

79 of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any tim

Page 78 - 15 Notices

1 Introduction IBM® Tivoli® Application Dependency Discovery Manager (TADDM) and Tivoli Business Service Manager (TBSM) are designed to work togethe

Page 79

This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples

Page 80 - 15.1 Trademarks

9  Grouping Composer  Managing Dormant Components TBSM Steps  Rules file changes for Custom Server Templates  Data Source, Data Fetcher

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