VMware ESX 4.0 - GETTING STARTED UPDATE 1 Guide d'installation télécharger pdf (Page 85)

Troubleshoot the Hardware Health Service

The Hardware Health service is a vCenter Server extension that uses an Internet Explorer Webbrowser control

to display information about host hardware health. Use the information in this topic to troubleshoot problems

with Hardware Health.

Procedure

Take the appropriate action based on the observed problem.

Problem Action

The Hardware Status tab is not

visible in the vSphere Client.

Select Plug-ins > Plug-in Manager and verify that the Hardware Status plug-

in is enabled.

The Hardware Status tab displays

the following error message: the

remote name could not be

resolved

<SERVER-NAME>

where

<SERVER-NAME> is the domain

name of the vCenter Server system.

This error appears when the client system is unable to resolve the domain

name of the vCenter Server system. Either fix the domain name resolution

problem, or edit the file C:\Program

Files\VMware\Infrastructure\VirtualCenter

Server\extensions\cim-ui\extensions.xml on the vCenter Server

system and replace the vCenter Server domain name with its IP address.

The Hardware Status tab displays a

security alert.

Your Internet Explorer security settings are set too high. To change the

security settings:

a Launch Internet Explorer.

b Select Tools > Internet Options.

c Click the Security tab.

d Select the Local intranet Web content zone.

e Click Custom Level.

f Underneath Allow scripting of Internet Explorer Webbrowser

control, select Enable.

g Click OK to close the Security Settings dialog box, and click OK to close

the Internet Options dialog box.

Chapter 7 Managing Hosts in vCenter Server

VMware, Inc. 85

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VMware ESX 4.0 - GETTING STARTED UPDATE 1 Guide d'installation Page 85