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2 If all View desktops in the pool are not VMware vSphere 5.1 (virtual hardware version 9) or later virtual
machines, upgrade them.
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In the parent virtual machine, upgrade VMware Tools to the latest VMware vSphere 5.1 or later
version, and upgrade the virtual machine to the latest version, which must be virtual hardware
version 9 or later.
For instructions, see the VMware vSphere Upgrade Guide.
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Take a snapshot of the parent virtual machine. For instructions on taking snapshots, see the
vSphere Client online help.
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Use the snapshot of the parent virtual machine you just created to recompose the desktop pool. For
instructions on recomposing pools, click the Help button in View Administrator.
Recomposing the pool from a snapshot of an upgraded virtual machine is just one method of upgrading
all virtual machines in a linked-clone pool. You can also upgrade the virtual machines one by one.
3 Upgrade the disk format used for the virtual machines.
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On the View Connection Server host, use ADSIEdit to navigate to the server group that
corresponds to the pool, and change the value in the pae-UseSeSparseFormat field from 0 to 1.
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Recompose the desktop pool.
4 Use View Administrator to edit the vCenter Server settings, navigate to the Storage tab, and select
Reclaim VM disk space.
For instructions on editing server settings, click the Help button in View Administrator.
5 Use View Administrator to edit the pool settings, navigate to the Advanced Storage section, select
Reclaim VM disk space, and set the threshold for space reclamation to 1GB.
Upgrade View Clients
The final phase of a Horizon View upgrade includes upgrading View Clients and upgrading the firmware
on thin client devices if you use them.
This procedure provides instructions for upgrading View clients that use remote desktops. If you are
upgrading client systems that use View Client with Local Mode, see “Upgrade View Local Mode Clients,”
on page 52.
IMPORTANT Upgrading involves running the new version of the View Client installer without first removing
the older version of View Client. If your end users have the Windows-based View Client 4.6.0 or an earlier
version, instruct them to remove the View Client software before downloading and running the latest View
Client installer.
Prerequisites
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Complete the procedures for upgrading the server components, which can include View Connection
Server, View Transfer Server, and View Composer. See Chapter 5, “Upgrading Horizon View Server
Components,” on page 25.
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Verify that you have a domain user account with administrative privileges on the hosts that you will
use to run the installer and perform the upgrade.
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Verify that the client desktop, laptop, tablet, or phone meets the operating system requirements and
hardware requirements of View Client. See the "Using VMware Horizon View Client" document for the
specific type of desktop or mobile client device. Go to
https://www.vmware.com/support/viewclients/doc/viewclients_pubs.html.
Chapter 7 Upgrading Horizon View Desktops and Clients
VMware, Inc. 51
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