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Install the Bitdefender “BDTools” (aka Silent Agent)
In the context of virtual desktops we feel the most efficient way to install or
upgrade the “BDTools” (previously referred to in some documentation as the
“Silent Agent”) is by incorporating it into your templates or ParentVM. Of course
that might not address every requirement. For example if you run dedicated
desktops or you want to deploy the agent other systems such as your View
Infrastructure servers. For these reason and usage cases you can use the new
silent tasks feature in Bitdefender Command Control administration pages to
remotely install the agent to the VMs required. There are a number of
perquisite’s that must be met first including:
• You must provide the administrative credentials required for
authentication on VMs
• Make sure VMware Tools 8.6.0 build 446312 or newer is installed on VMs
(including those running on Linux or Solaris) with the Endpoint Driver
installed. If not Bitdefender will report that the “Thin Agent” is not
installed. Remember “Thin Agent” is how some vendors refer to the
Endpoint Driver
• Windows User Account Control must be disabled
UAC can be disabled via group policy settings. These are located in n the Group
Policy Editor window, in the Computer Configuration > Windows Settings >
Security Settings > Local Policies > Security Options. To disable UAC you
need to disable four policy settings in total:
• User Account Control: Behaviour of the elevation prompt for
administrators in Admin Approval Mode - Set its value to Elevate
without prompting.
• User Account Control: Detect application installations and prompt for
elevation - Set its value to Disabled.
• User Account Control: Only elevate UIAccess applications that are installed
in secure locations - Set its value to Disabled.
• User Account Control: Run all administrators in Admin Approval Mode -
Set its value to Disabled
To install the silent agent from the Bitdefender appliance follow these steps:
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