VMware Workstation 7 Manuel d'utilisateur télécharger pdf (Page 387)

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Chapter 18 Learning the Basics of VMware ACE

 ClickabuttonintheACEtoolbar.

 Right‐clicktheACE‐enabledvirtualmachineinthesidebarandchoosean

ACE‐relatedcommand.

ACEManagementServerhastwointerfaces:

 InWorkstation,selectanACEManagementServerinthesidebartodisplaythe

instanceview.

 UsetheVMwareHelpDeskapplication.Becausethisinterfaceisbrowser‐based,

youcanuseitfrommachinesthatdonothaveWorkstationinstalled.

Bothinterfacesofferthesamebasicfunctionality.Administratorscanviewandcontrol

allmanagedACEinstances.Anadvancedsearchfunctionallowsyoutolocate

instancesinthedatabasequickly

.Youcancustomizetheinterfacebyaddingsearchable

customfields.SeetheVMwareACEManagementServerAdministrator’sGuide.

Troubleshooting Users’ Problems

Endusersmightneedhelpwithlostpasswords,expiredACEinstances,or

copy‐protectedACEinstancesthattheyhavemovedtoadifferentlocation.

Useoneofthefollowingmethodstofixthoseproblems:

 ManagedACEinstances–UseACEManagementServer.SeetheVMwareACE

ManagementServerAdministrator’sGuide.

 StandaloneACEinstances–Usethevmware-acetoolcommand‐lineprogramto

fixthoseproblemsdirectlyontheusers’machines.See“Usingthevmware‐acetool

Command‐LineTool”onpage 479.

Youcanalsousethehot‐fixfeaturetorespondtotheseproblems.See“Setting

Hot‐FixPoliciesfor StandaloneACEInstances”onpage

421and“RespondtoHot

xRequests”onpage 481.

YoumightfinditusefultomodifytheconfigurationofanACEinstanceonan

end‐user’scomputer.Administratormodeenablesyoutoaccessandusethevirtual

machinesettingseditorwhenrunningtheACEinstancewithVMwarePlayeronthe

er’

scomputer.See“SettingAdministratorModePolicies”onpage 419.

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VMware Workstation 7 Manuel d'utilisateur Page 387