VMware Workstation 7 Manuel d'utilisateur Page 75

  • Télécharger
  • Ajouter à mon manuel
  • Imprimer
  • Page
    / 512
  • Table des matières
  • DEPANNAGE
  • MARQUE LIVRES
  • Noté. / 5. Basé sur avis des utilisateurs
Vue de la page 74
VMware, Inc. 75
Chapter 3 Learning Workstation Basics
Gathering Information for VMware Technical Support
WhenyouneedhelpfromVMwaretechnicalsupport,VMwarerecommendsthatyou
createasupportrequest.Forsomeproblems,therepresentativewillaskyoutoturnon
debugging,runascripttocollectlogfiles,andsendthelogstoVMware.
Register and Create a Support Request
BeforeyoucanreportproblemstotheVMwaresupportteam,youmustregisterfora
VMwareaccount.
Beforeyoubegin,locatetheserialnumber.Itisontheregistrationcardinyourpackage.
IfyoupurchasedWorkstationonline,theserialnumberissentbyemail.
To register and create a support request
1FromtheWorkstationmenubar,chooseHelp>VM
wareontheWeb>Register
Now!
2FollowtheinstructionsontheWebsite.
3Toreportproblems,fromtheWorkstationmenubar,chooseHelp>VMwareon
theWeb>RequestSupport.
Gather Debugging Information for a Virtual Machine
Workstationprovidesseverallevelsofloggingtohelpdiagnoseandtroubleshoot
varioustypesofproblems.
Youcanusefulldebuggingmodetogatherthegreatestamountofdata,whichisuseful
whenavirtualmachinefreezesorpowersoffunexpectedly.Youcanusestatisticsmode
togatherperformancestatisticswhenvirtualmachinesrunsl
owly.Youcanalso
increaseloggingwithoutgoingintofulldebuggingmode.AVMwaretechnicalsupport
representativecantellyouwhichleveltouse.
Afteryougatherdebugginginformation,youcansendthelogfilestoVMware
technicalsupport.
To gather debugging information for a virtual machine
1 Selectthevirtualmachine.
2Makesurethevirtualmachineispoweredofforsu
spended.
3 C
hooseVM>Settings.
4OntheOptionstab,selectAdvanced.
Vue de la page 74
1 2 ... 70 71 72 73 74 75 76 77 78 79 80 ... 511 512

Commentaires sur ces manuels

Pas de commentaire